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Cancelation Policy

Order Cancelation Policy

As soon as you decide to cancel your order, please contact our customer service team to inform them and initiate the necessary actions.

Orders are processed and shipped on the same day. We can cancel orders if they have not yet been shipped. Once an order is canceled, the refund will be processed and credited to the original payment method within 7-10 business days.

Please be advised that due to smoke bombs being hazardous materials, we cannot cancel orders that have already been shipped and processed. Hazardous materials are subject to strict regulations, including specific shipping and handling requirements.

Things you’re probably asking

1. What are smoke bombs typically used for?

Smoke bombs are popular for photography, videography, and events such as weddings, sports games, festivals, and celebrations. They add vibrant color and atmosphere, creating unique visuals.

2. Are your smoke bombs safe to use?

Yes, our smoke bombs are designed with safety in mind and comply with all safety standards. They are non-toxic, but we recommend using them outdoors and keeping them away from flammable materials.

3. How long does the smoke last?

The smoke duration varies by model but typically lasts up to 90 seconds. Each product page includes details about smoke duration to help you choose the right one.

4. Are smoke bombs safe for the environment?

Our smoke bombs are designed to produce minimal residue, and we are committed to eco-friendly practices. However, we recommend using them responsibly and disposing of any remnants properly.

5. Do smoke bombs stain clothing or surfaces?

While the smoke itself is non-staining, close contact with the device or hot smoke can leave marks. We recommend using smoke bombs at a safe distance from people and surfaces.

6. Can I travel with smoke bombs?

Smoke bombs are classified as pyrotechnics, so they are generally prohibited on airplanes and public transportation. Check local regulations before traveling with them.

7. What’s the best way to store smoke bombs?

Store smoke bombs in a cool, dry place, away from direct sunlight or heat sources. Keep them out of reach of children and pets.